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 Telecom moves, additions, changes, and disconnects (MACD) can be complicated, costly and frustrating.
Our proprietary MACD management service (CMS) is designed to assist you with the management of your existing voice and data lines to make it as effortless as possible.
Once the locations and assets of your voice and data lines are entered into our client management application, we begin the process of managing them for you.
We will monitor and keep track of any MACD requests sent to us and provide you with the timely status of those changes, so you can focus on doing what you do best.
Moves | Additions | Changes | Disconnects
Managing the movement of voice or data lines from one location to another.
Once you’ve prepared the destination site, we work with the selected carrier or vendor and instruct them on the relocation of the lines. If you prefer, we can also assume the responsibility for preparing the destination location (inside wiring, phone switch vendor coordination, terminations, etc), and site management on a project basis.
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Providing service additions to existing voice and data lines
MACD can oversee the addition of services to existing voice and data lines such as incremental IP addresses to a data circuit, additional features to voice lines, or even additional lines to an existing hunt group, effortlessly.
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Providing changes to existing voice and data lines
For your added convenience, we can change the services on existing voice and data lines to reflect your changing needs and provide easy access to them in our client management application.
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Managing disconnections and deletions
We can manage the disconnections and deletions on any of your data or voice line, as well as any services that may run on those lines. Working closely with our partner relationships, we make any disconnections or cancellations as smartly as possible to reduce unnecessary expenses you may incur from terminating a line or service.
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