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Telecom Expense Management
 


Contract Management
We provide a single enterprise-wide repository for all carrier agreements and give you the control to automatically track terms, commitment levels, discounts, rates and much more.

Using nationwide market rate benchmarks and contract comparison tools, you can easily analyze your outstanding contracts, weigh the cost/benefit of proposed contracts and accurately and efficiently consolidate existing contracts.

Isn’t it time to turn the tables on the carriers and start holding them accountable for their own contracts?

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Bill Management
With our TEM solution, you now have a standardized, enterprise-wide bird’s eye view of your entire carrier billing. Through simple drill-down reports you can monitor your telecom expenses at a glance.

Fully automated electronic bill capturing and manual bill entry services feed your telecommunications expense management software with every detail necessary to quickly and accurately manage your telecom billing.

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Assurance Management
Assurance testing provides you with the power to automatically monitor every line item on every bill each and every month without ever touching a bill.

Through a series of more than 75 contract, rate and billing assurance tests, your system will flag issues such as overcharges, errors, sudden rate increases versus the contracted rates, trends of greater usage, spikes of over-usage and many more accountability protocols. Secure Path Networks will put you back in charge.

Not only will the system parse each line item on the bill, it will take each call detail record and build out trending reports, summary statistics and usage charts. After the flags have been raised, alert-based financial estimates of credit/dispute opportunities with underlying call detail requirements will be automatically posted.

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Provisioning
Virtually every company in the telecom management space treats provisioning in the same way.   A static workflow and set of procedures are established and forced upon the client, no matter how the company’s workflow may or may not match the model.

Recognizing this disconnect, we created an entirely customizable workflow standardized for your procedures. This workflow is not only tailored to your business and company, but also can be customized by type of order, right down to the number of people who approve them and at each level, threshold and order notification.

Our provisioning tools guide a particular request through the process of estimations, approvals, orders, installations, acceptance and finally, on-going monitoring.

The result, an automatic assurance management system, guarantees that you only pay for what you order.

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Inventory Management
Inventory management is a single, enterprise-wide repository of inventory by contract, location, entity and employee.

Unlike other inventory management programs, our system is entirely dynamic, feeding off your invoices, uploads, GL, AP and HR systems integration.

And to ensure additional savings and cost reductions, we provide actionable alert reporting of all under/non-utilized inventory, products and services to keep you a step ahead.

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Reporting and Analysis
Within your own portal you have access to a staggering number of reports, organized in a hierarchy to give you the clearest image possible of your telecommunications infrastructure.

Typically, different reports can be available to different members of your organization. For example, your IT staff may require a drill-down report of inventory per location, while your finance staff would rather see spending by location and service.

SPN can help you better manage your reporting procedures more efficiently. In addition to almost a hundred standard reports, we can build customized reporting to meet your specific business objectives.

Reports can be viewed in a number of formats, including Excel and PDF, while some are interactive with drill-down capabilities, charts and graphs to satisfy individual departmental needs.

 
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